Exchanges & Returns

At EMPÓRIO JA, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Return Policy

You may request a return within 7 days after receiving your order. Items must be unused, in the original packaging, and in the same condition as received.

Exchanges

If you received a defective or incorrect item, please contact us at contact.emporioja@gmail.com with your order number and photos of the product.

Refunds

Once we receive and inspect your returned item, we will notify you via email and process your refund to your original payment method.